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💫 Frequently Asked Questions 💫
Because curiosity is magical ✨
💸 Do you have a money-back guarantee?
Yes! We are super confident you’ll be obsessed with your goodies—but if for any reason you’re not feelin’ the magic, we offer a 30-day money-back guarantee for a refund or a replacement. No stress, no drama. Just send us a message and we’ll make it right. 🫶🏼
📦 Do you have free shipping on all orders?
Oh yes we do! 🙌🏼
We offer FREE shipping on all U.S. orders because we believe your beauty rituals should arrive with zero extra fuss. ✨
🧒🏽👩🏻👦🏼 Can any age or gender use your products?
Absolutely! Our products are made for everyone—all ages, all genders, all magical beings. If you have lips or skin, you're invited to the party. 🎉
✨ Are your products suitable for all skin types?
Yes! Especially our sensitive skin friends and acne-prone beauties.
We use certified organic ingredients (when available) and say a big NOPE to harsh or toxic chemicals. Think of it as gentle magic for your face.
⏳ What is the shelf life?
We recommend using your product within 6–12 months of opening. But honestly... it’s so good, you’ll probably be restocking way before then. 😉
🥜 Are your products safe if I have a nut allergy?
Yes! Our products are nut-free! 🎉
💕 But just to be extra safe:
Always check the ingredient list and spot test on a small area first to make sure your skin is happy and comfy. Safety first, sparkle second.
🛡️ Don’t you need to use preservatives to keep products safe & fresh?
Magic moment incoming... ✨
Think of castor oil and vitamin E oil as the loyal guardians of your lip potion—defending it from any uninvited guests like bacteria or mold. These two are natural superheroes, keeping things fresh without needing a drop of synthetic preservatives.
Now bring in beeswax—your shield of protection. It seals in the good stuff and blocks out the bad, all while leaving your lips buttery soft. 💋
And here’s the secret sauce:
Our lip products don’t contain water, which means bacteria has no place to grow. It’s like a desert for germs—they just can’t thrive!
So you get long-lasting freshness, naturally. 🛡️ No chemicals, no worries.
🚫 Are any of your products or ingredients on the CA Prop 65 list of toxic chemicals?
Nope! Nada. Zilch.
We only use ingredients that are not on the CA Prop 65 list, because toxic vibes don’t belong in your beauty routine.
😋 What kind of flavor oils do you use?
Only the yummiest—and the safest!
We use vegan, kosher, gluten-free flavor oils that are not on the CA Prop 65 list.
So you can swipe on the sweetness without a second thought. 💕🍓🍭